Unit 4 check: Management and Strategy

The night supervisor at a distribution warehouse checks each week's share of orders shipped with errors against the warehouse's target of 1%. Which function of management is she carrying out?

A restaurant owner has listed two options for her slow Mondays: close on Mondays, or run a Monday family-meal deal. She then writes down that she will compare them on the change in profit, the effect on her staff's hours and the fit with the restaurant's family-friendly mission. Which step of the PACED model has she just completed?

Which finding belongs under opportunities in a SWOT analysis for a regional solar-panel installer?

A customer tells a store manager, at some length, that her online order arrived wrong for the second time this month. Which response best shows empathetic listening?

A clothing company is deciding whether to move production from its own factory in Ohio to a cheaper contract factory overseas. Which criterion is an operational consideration?

A bakery's SWOT analysis finds that its sourdough is a strength and that a large office park opening nearby next year is an opportunity. Which decision builds on the strength to capitalize on the opportunity?

The owners of a small landscaping company are skilled at designing and building gardens, but none of them knows much about payroll taxes. Last year they filed two payroll forms late and paid penalties. Payroll for the company's eight employees takes only a few hours a month. Which decision best applies what you know about core competencies?

A regional grocery chain's operating profit margin was 6.0% this year, up from 5.2% last year. Grocery chains of its size average 7.5%. Which conclusion is best supported?